|
Do
this now please . . . ask yourself these quick questions:
|
| 1. |
How
much does it actually cost you to recruit one new donor?
(Note: On average it takes at least 12 months of donations to recover
the real costs) |
| 2. |
What
is the life-time cost of losing a donor?
(Lost donations, good will, tarnished reputation) |
| 3. |
What
exactly caused each of your major donors to start giving to you .
. . and what will stop them?
(Debriefing best, lapsed and lost donors is a critical skill and
commitment) |
| 4. |
What
are the six kinds of "donor fatigue" and how do you honor,
prevent, assess and assist
donors to recover from them? (Like a cancer, early detection and
treatment are essential) |
| 5. |
How
can you help fatigued donors press their own re-set buttons and give
again by applying the
brain-chemistry research findings of positive-uplift psychology
to respectfully deliver the givers high?
(Unless you are putting positive-uplift psychology to work, you
are missing a piece of the puzzle) |
| Exactly
What's In The Tool Kit? |
| Table
of Contents |
| |
Acknowledgments..........................................................................................
|
2
|
| |
Getting
The Most Value Out Of Your Tool Kit....................................................
|
3
|
| |
Purposes
Of The Tool Kit/Workshop................................................................
|
7
|
| |
Getting
To Know Each Other Introduction........................................................
|
9
|
| |
Agreements
For A Safe Learning Environment..................................................
|
10
|
| |
Key
Definitions For Consideration...................................................................
|
12
|
| |
Why
Pay Attention To Donor Fatigue & Uplift Now?..........................................
|
15
|
| |
Results
Of charitychannel.com 1-Minute Poll On Donor Fatigue......................
|
20
|
| |
Self-Assessment
Of Your Nonprofit's Practices.................................................
|
26
|
| |
Thought-Action
Stimulus On Donor Fatigue, Resiliency & Uplift.........................
|
30
|
| |
National
Post Disaster Giving Impact Poll (N=509)............................................
|
33
|
| |
Brainstorm
Ways to Prevent Donor Fatigue & Shift It To Uplift............................
|
37
|
| |
Assessing
Your Relationships With Donors..."While There Is Still Time".............
|
39
|
| |
Lunch
Time Asking For What You Want Questions...........................................
|
42
|
| |
Uncommon
Relationship Building Dialogue & Agreements.................................
|
43
|
| |
Pressing
The Re-Set Button To Re-Start Joyful Giving.......................................
|
45
|
| |
Donor
Thanks Without Immediate Repeat Asks................................................
|
45
|
| |
Coach
Donors In Crafting A Personal Giving Mission......................................... |
47
|
| |
Guided
Uplift Story Re-Telling..........................................................................
|
49
|
| |
Olympic
Winners Body Posturing....................................................................
|
51
|
| |
Watch
Others Doing Good..............................................................................
|
52
|
| |
Uplift
Sound Toning........................................................................................
|
53
|
| |
Thymus
Thump..............................................................................................
|
54
|
| |
Making
Giving Decisions From An Open Intuitive Heart......................................
|
55
|
| |
Personal
Giving Mission Profile.......................................................................
|
57
|
| |
Draft
Of My Personal Giving Mission................................................................
|
59
|
| |
Sample
Family Giving Mission........................................................................
|
63
|
| |
Our
Giving Mission In Action: (sample)............................................................
|
65
|
| |
Case
Study - Donor Control............................................................................
|
66
|
| |
Don't
Be Fatigued By Donor Fatigue!...............................................................
|
68
|
| |
The
Service Mission of PhilanthropyNow..........................................................
|
76
|
| |
Scratching
Where The Workshop Participant Itches.........................................
|
80
|
| |
Worthy
Resources On Donor Fatigue, Resiliency & Uplift..................................
|
81
|
| |
Deeper
Listening Practices.............................................................................
|
86
|
| |
Sample
Insight Into Action Plan......................................................................
|
88
|
| |
Claim
Full Value From The Workshop.............................................................
|
91
|
| |
Post
Workshop Learning Contract...................................................................
|
94
|
| |
Feed-Forward
For Your Facilitator...................................................................
|
96
|
| |
Notes...........................................................................................................
|
97
|
| |
|
|